{"id":1003,"date":"2025-12-29T15:07:43","date_gmt":"2025-12-29T12:07:43","guid":{"rendered":"https:\/\/baysajans.com\/brothersjewellery\/?page_id=1003"},"modified":"2025-12-29T15:08:40","modified_gmt":"2025-12-29T12:08:40","slug":"iptal-ve-iade-sozlesmesi","status":"publish","type":"page","link":"https:\/\/brothersjewellery.com\/en\/iptal-ve-iade-sozlesmesi\/","title":{"rendered":"Cancellation and Refund Agreement"},"content":{"rendered":"
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CANCELLATION AND REFUND TERMS AND CONDITIONS AGREEMENT<\/strong>
Trade Name:<\/strong>\u00a0The Brothers Jewellery
Address:<\/strong>\u00a0Grand Bazaar, \u015eerif A\u011fa Street No:30, Fatih \/ Istanbul
Tax Number:<\/strong>\u00a03590032332
Website:<\/strong>\u00a0www.brothersjewellery.com<\/a><\/p>\n

1. GENERAL TERMS AND CONDITIONS<\/h3>\n

BUYER,\u00a0www.brothersjewellery.com<\/a>\u00a0for purchases made through [website\/platform], from the delivery date onwards\u00a0Within 14 (fourteen) days<\/strong>\u00a0You can exercise your right to withdraw from the contract without giving any reason. Cancellation and refund procedures under the right of withdrawal are subject to the following conditions.<\/p>\n

2. CANCELLATION AND REFUND PROCESS<\/h3>\n
    \n
  • In order to exercise the right of withdrawal, the BUYER must do so within 14 days of delivery of the product.\u00a0By contacting the SELLER<\/strong>\u00a0They need to submit a return request.<\/li>\n
  • Required for the return process\u00a0return shipping code<\/strong>, This will be communicated by the SELLER to the BUYER.<\/li>\n
  • Product return,\u00a0complete and unused, with original box, invoice, certificate and any promotional items.<\/strong>\u00a0It should be sent.<\/li>\n
  • return shipments\u00a0The fee will be paid by the BUYER.<\/strong>.<\/li>\n
  • Returns will not be accepted for damaged shipments, missing items, or shipments without original packaging.<\/li>\n<\/ul>\n

    3. SITUATIONS WHERE THE RIGHT OF WITHDRAWAL IS NOT VALID<\/h3>\n

    The right of withdrawal cannot be exercised for the following products:<\/p>\n

      \n
    • Products manufactured specifically for each individual.<\/strong>\u00a0(For example: custom-sized rings, necklaces with names engraved, stone and color combinations prepared according to personal preferences.)<\/li>\n
    • Used, damaged, or products that are no longer suitable for resale.<\/li>\n
    • Products that have been opened cannot be returned for hygienic reasons.<\/li>\n
    • Orders delivered outside the Turkish Customs Territory.<\/li>\n<\/ul>\n

      4. REFUND AMOUNT AND TIME FRAME<\/h3>\n

      The SELLER shall, at the latest after receiving the cancellation notice...\u00a0Within 14 (fourteen) days<\/strong>, Provided the product is received in accordance with the return conditions, the seller will refund the price of the product to the BUYER.<\/p>\n

      5. IN CASE OF DISPUTE<\/h3>\n

      The BUYER may submit complaints regarding cancellation and return requests to the SELLER's contact address specified above. If a solution cannot be reached, the BUYER may proceed to the SELLER's office in their location.\u00a0Consumer Arbitration Board<\/strong>\u00a0or\u00a0Consumer Court<\/strong>\u2019'What can you apply for?'.<\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u0130PTAL VE \u0130ADE KO\u015eULLARI S\u00d6ZLE\u015eMES\u0130Ticari \u00dcnvan:\u00a0The Brothers JewelleryAdresi:\u00a0Kapal\u0131\u00e7ar\u015f\u0131 \u015eerif A\u011fa Sokak No:30 Fatih \/ \u0130stanbulVergi No:\u00a03590032332Web Sitesi:\u00a0www.brothersjewellery.com 1. GENEL KO\u015eULLAR","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1003","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/pages\/1003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/comments?post=1003"}],"version-history":[{"count":2,"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/pages\/1003\/revisions"}],"predecessor-version":[{"id":1005,"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/pages\/1003\/revisions\/1005"}],"wp:attachment":[{"href":"https:\/\/brothersjewellery.com\/en\/wp-json\/wp\/v2\/media?parent=1003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}