PRIVACY AND PERSONAL DATA PROTECTION POLICY

(The Brothers Jewellery – Customer Privacy Policy)

1. INTRODUCTION

This Privacy Policy, The Brothers Jewellery by our company operating under the brand, www.brothersjewellery.com This explains how the personal data of customers who receive services through the website is processed in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK).

2. DATA COLLECTED

The following data may be collected from customers:

  • First name, last name

  • Phone number

  • Email address

  • Delivery/billing address

  • IP address and cookie data

  • Information about purchased products

  • Payment method (card details are not stored in the system)

3. PURPOSE OF DATA USAGE

The collected data is used for the following purposes:

  • Order processing and delivery.

  • Customer service support

  • Fulfillment of legal obligations

  • Request and complaint management

  • Sending commercial electronic messages (to users who have given their consent)

4. DATA SHARING

Personal data will only be shared with third parties in the following cases:

  • Fulfillment of legal obligations (court, police, etc. requests)

  • We will only use the relevant transaction with logistics, cargo, and payment infrastructure providers.

  • In cooperation with authorized public institutions and organizations, within the framework of legal requirements.

Under no circumstances will personal data be sold or leased to third parties for commercial purposes.

5. DATA RETENTION PERIOD

Personal data is stored for the legally mandated period. At the end of this period, the data is anonymized or completely deleted.

6. YOUR RIGHTS AS A DATA SUBJECT

In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), you have the following rights:

  • To find out whether your personal data is being processed.

  • If it has been processed, request information about it.

  • To learn the purpose of the processing and whether it is being used in accordance with those purposes.

  • Knowing the third parties to whom data is transferred, whether domestically or internationally.

  • Requesting corrections if it is incomplete or incorrectly processed.

  • Requesting deletion or destruction in accordance with KVKK (Personal Data Protection Law)

  • Requesting notification to third parties to whom it has been transferred.

  • You have the right to object to a result that is unfavorable to you, obtained through the analysis of processed data by automated systems.

  • Claim compensation if you have suffered damages.

7. COMMUNICATION

You can submit your requests regarding your personal data using the following contact information:

Title: The Brothers Jewellery
Address: Grand Bazaar, Şerif Ağa Street No:30, Fatih / Istanbul

8. UPDATES

This privacy policy may be updated as needed. The most current version is always available. www.thebrothersjewellery.com It is published at [address].